Refund Policy

This Refund Policy explains when and how refunds may be considered for purchases made within the Crowbar ecosystem.

1. Membership Purchases

Memberships (Discounted, Basic, Pro, Elite) provide digital access, credits, and entries as soon as payment is confirmed. As a result, memberships are generally non-refundable except in cases of:

• Duplicate charges or clearly accidental multiple payments.
• Technical errors where access was not granted after payment.
• Confirmed fraudulent payment not initiated by the account owner.

2. Skill Event Entries

Credits used to join Skill Events are normally non-refundable once the entry is confirmed. Some tiers (such as Elite) may include conditional credit refunds at event end as part of their perks. These conditions will be explained in event-specific rules.

3. Requesting a Refund

If you believe a refund should be considered, please contact support with:

• Your registered email address.
• Payment reference or Stripe session ID.
• A short explanation of the issue.

Each case will be reviewed individually, and outcomes will be communicated via email.